Our primitive fight-or-flight response can be triggered by situations with difficult co-workers. Can we overcome this by fostering psychologically safety to encourage 'constructive conflict' at work?
Negotiations are opportunities for collaboration. Going in with a pre-determined agenda of points sets up expectations that the process will be protracted and painstaking
There’s a new and worrying trend in our industry – the denigration of “management” in favour of “leadership”. Comparisons of the two like to contrast...